Refund policy for SaaS

Hey everyone!
Got a question.

SaaS, refund policy.

What it should be? What is the expected period for no questions refund policy?

Should I even have it?

If using Paddle – am I obligated to have a refund period?

Thanks a lot in advance!

1 Like

Hey Kostja. I did a small research on this topic.
Most SaaS projects offer a 30 days ‘no strings attached’ refund.
I added this to my project too. I haven’t noticed the conversion boost because my volume is small. But I’m sure it has an effect.

None of the clients asked for a refund yet.

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